Bus Riders Stranded in Byron for 16 Hours | News
A group of travelers hoping to get from Miami to the Big Apple instead found themselves stranded here in the Peach State.
Around 7 p.m. Sunday, a La Cubana bus headed to New York City with several dozen passengers broke down near the 247 Connector at the Arby's in Byron.
Silvia Aguiar Iglesias, who was returning home to New Jersey after a vacation, says while waiting, they didn't know when the next bus would come to help.
"We had elderly people on the grass sleeping," she says. "We have people that don't have their medicine."
She says passengers tried to call La Cubana's offices in Miami, but the company wasn't helpful. "The lady kept hanging up the phone and saying there was nothing she could do and that was too bad, that we had to deal with it."
The company dispatched a second bus around 1 a.m., but since it takes around 9 hours to get to Byron from Miami, the bus didn't get there until 10 a.m.
At 3 a.m., after eight hours of waiting, passengers were allowed to go to a motel across the street.
By the time the bus arrived, some people on tight schedules actually had to cancel their trips to New York and return on the original bus once it was repaired.
We called La Cubana's offices in Miami, and they said emergencies happen, and it was unlikely the passengers would get any compensation.
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